Golden-I, Noida Extension info@thewindlex.com +91 8427957404

Windlex Security & Manpower Services Pvt. Ltd.

Last Updated: 19 August 2026

Windlex Security & Manpower Services Pvt. Ltd. (“Windlex”, “Company”, “we”, “us” or “our*”) is committed to protecting the privacy, confidentiality and security of personal information entrusted to us.

This Privacy Policy explains how Windlex collects, uses, processes, stores, protects and, where necessary, shares personal information obtained through our website, applications, recruitment activities, business relationships and security, manpower and facility-management operations.

By using our website or providing information to Windlex, you acknowledge that you have read and understood this Privacy Policy, subject to any rights and requirements applicable under law.

1. Who We Are

Windlex Security & Manpower Services Pvt. Ltd. provides security, manpower, facility-management and allied services.
Our operations depend upon people, discipline, processes, technology and trust. Protecting information entrusted to us is therefore an important part of our operational responsibility.
This Privacy Policy applies to information relating to:

  • Website visitors
  • Clients and prospective clients
  • Employees and deployed personnel
  • Job applicants
  • Vendors and service providers
  • Business partners
  • Visitors and other individuals who interact with Windlex

2. Information We Collect

Depending upon the nature of your interaction with Windlex, we may collect the following categories of information.


A. Personal Information

This may include:

  • Full name
  • Mobile or telephone number
  • Email address
  • Residential or correspondence address
  • Date of birth, where required
  • Identification and verification information
  • Photograph
  • Employment information
  • Educational and professional information
  • Emergency contact information
  • Bank or payment information where required for employment or contractual purposes
  • Government-issued identification details where legally or operationally required

B. Employment & Recruitment Information

For applicants, employees and deployed personnel, we may collect information relating to:

  • Job application and recruitment
  • Previous employment
  • Qualifications and experience
  • Identity verification
  • Background verification
  • Police verification, where applicable
  • Training and certification
  • Attendance and deployment
  • Payroll and statutory compliance
  • Uniform and equipment issuance
  • Performance and disciplinary records
  • Emergency contacts
C. Client & Business Information

For clients, vendors and business partners, we may collect:

  • Company name
  • Name and designation of authorized representatives
  • Official contact details
  • Site and project information
  • Service requirements
  • Contractual information
  • Billing and payment information
  • Communication and correspondence
  • Operational and security-related information
D. Website & Technical Information

When you access our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website
  • General website usage information
  • Technical information necessary for website security and performance
3. Information You Provide Voluntarily

We may collect information when you:

  • Submit a contact or enquiry form
  • Request a quotation
  • Contact our office
  • Apply for a job
  • Submit documents for recruitment or verification
  • Enter into a contract with us
  • Communicate with our representatives
  • Provide feedback
  • Raise a complaint or service-related concern

We encourage individuals to provide only information that is reasonably necessary for the relevant purpose.

4. How We Use Personal Information

Windlex may collect and use personal information for legitimate purposes including:

  • Responding to enquiries
  • Preparing quotations and proposals
  • Providing contracted services
  • Managing client relationships
  • Recruitment and candidate assessment
  • Employee onboarding and administration
  • Manpower deployment
  • Identity and background verification
  • Payroll and statutory compliance
  • Attendance and workforce management
  • Site security and access management
  • Incident reporting and investigation
  • Contract administration
  • Billing and payment processing
  • Internal administration
  • Improving our services and website
  • Preventing fraud, misuse and unauthorized activity
  • Protecting our employees, clients, visitors and assets
  • Complying with applicable laws and lawful requests from authorities

We do not use personal information for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.

5. Legal & Statutory Requirements

Windlex may process personal information where necessary to:

  • Perform a contract or provide requested services;
  • Meet statutory or regulatory obligations;
  • Protect the legitimate interests of Windlex, its clients, employees or other individuals;
  • Prevent fraud, misuse or security threats;
  • Respond to lawful requests from government, regulatory or law-enforcement authorities; or
  • Fulfil another purpose permitted under applicable law.

Where consent is required under applicable law, Windlex will seek such consent in an appropriate manner.

6. Security & Workforce Information

Because Windlex operates in the security and manpower industry, certain services may require the collection and processing of additional information relating to security professionals, employees, applicants and other personnel.

Such information may be required for:

  • Recruitment
  • Identity verification
  • Background verification
  • Police verification
  • Training
  • Deployment
  • Attendance
  • Payroll
  • Statutory compliance
  • Site access
  • Uniform and asset management
  • Operational supervision
  • Emergency response

Such information shall be accessed only by authorized persons and handled for legitimate business, operational, contractual or legal purposes.

7. CCTV, Access Control & Security Systems

Windlex personnel may work at locations where CCTV cameras, access-control systems, visitor-management systems, biometric systems, GPS-enabled systems or other security technologies are operated by Windlex, its clients or authorized third parties.

Where Windlex is responsible for operating or monitoring such systems, information may be processed for purposes including:

  • Security
  • Access control
  • Safety
  • Incident detection
  • Investigation
  • Attendance or workforce management
  • Emergency response
  • Protection of people and property

Where such systems are owned or controlled by a Client, the relevant Client's policies and contractual arrangements may also apply.
Windlex will not claim ownership of Client-controlled information unless expressly agreed otherwise.

8. Cookies & Website Analytics

Our website may use cookies and similar technologies to:

  • Enable essential website functionality
  • Improve website performance
  • Remember certain preferences
  • Understand general website usage
  • Improve user experience
  • Help protect the website from misuse

Where required, non-essential cookies or similar technologies may be subject to applicable consent requirements.
You may manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

9. Information From Third Parties

In certain circumstances, Windlex may receive information from third parties, including:

  • Clients
  • Authorized representatives
  • Recruitment partners
  • Verification agencies
  • Service providers
  • Government or regulatory authorities
  • Technology platforms

Such information may be used for legitimate operational, contractual, employment, security or compliance purposes.

10. Sharing & Disclosure of Information

Windlex may share personal information where reasonably necessary with:

  • Authorized employees and representatives
  • Clients and their authorized representatives
  • Background-verification or professional service providers
  • Payroll, accounting and technology service providers
  • Statutory authorities
  • Government departments
  • Law-enforcement agencies
  • Courts or other competent authorities
  • Other parties where disclosure is legally required or expressly authorized

Where third parties process information on behalf of Windlex, we expect appropriate confidentiality and security safeguards to be maintained.

Windlex does not sell personal information to third parties.
11. Confidentiality

Confidentiality is a fundamental part of our professional standards.
Windlex personnel and authorized service providers may be required to maintain confidentiality regarding:

  • Client information
  • Security arrangements
  • Site layouts
  • Access procedures
  • Security incidents
  • Employee information
  • Business documents
  • Operational procedures
  • Commercial information

Confidential information shall not be disclosed except where authorized, necessary for legitimate service delivery or required by law.

12. Data Security

Windlex takes reasonable administrative, technical, organizational and physical measures to protect personal information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Misuse
  • Alteration
  • Accidental loss
  • Destruction
  • Unauthorized processing

Access to personal information is restricted to individuals who have a legitimate business or operational requirement to access it.
Where appropriate, Windlex may use access controls, authentication procedures, secure systems, confidentiality obligations and other safeguards to protect information.
However, no electronic or physical security system can guarantee absolute security.

13. Data Retention

Windlex retains information only for as long as reasonably necessary for the purpose for which it was collected or as required for:

  • Contractual obligations
  • Employment administration
  • Statutory compliance
  • Accounting and taxation
  • Legal claims or disputes
  • Security and incident investigations
  • Regulatory requirements
  • Legitimate business purposes

When information is no longer required, Windlex may securely delete, destroy or anonymize it, subject to applicable legal and contractual requirements.

14. Data Deletion Requests

Subject to applicable law and legitimate retention requirements, an individual may request deletion of personal information held by Windlex.
Requests should contain sufficient information to identify the requester and the relevant information.
Windlex may need to verify the identity of the requester before processing such a request.
A deletion request may not be accepted where retention is required or permitted by law, contractual obligations, statutory requirements, security requirements or legitimate legal purposes.

15. Correction & Privacy Requests

Subject to applicable law, individuals may contact Windlex to request:

  • Access to information relating to them;
  • Correction of inaccurate or incomplete information;
  • Deletion of information where legally applicable;
  • Withdrawal of consent where processing is based on consent;
  • Information regarding how their personal information is processed;
  • Resolution of a privacy-related concern.

Windlex may request reasonable information to verify the identity of the requester before processing such requests.

16. Recruitment & Employment Privacy

Information submitted by job applicants may be used for:

  • Recruitment
  • Candidate evaluation
  • Interview and selection
  • Background verification
  • Communication
  • Onboarding
  • Employment administration
  • Statutory compliance

Where a candidate is not selected, information may be retained for a reasonable period where required for legitimate recruitment, compliance or legal purposes.
Employee and deployed-personnel information may continue to be processed after separation where necessary for statutory, contractual, accounting, legal or other legitimate purposes.

17. Third-Party Websites & Services

Our website may contain links to websites, applications or services operated by third parties.
These third parties may have their own privacy policies and terms.
Windlex does not control and is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

18. International Data Transfers

Where personal information is processed, stored or accessed outside India through an authorized service provider or technology platform, Windlex will take reasonable steps to ensure that such processing is undertaken in accordance with applicable law and appropriate contractual or security safeguards.

19. Data Breach & Security Incidents

Windlex maintains procedures intended to identify, assess and respond to suspected data-security incidents.
Where a personal-data breach occurs, Windlex will take reasonable steps to:

  • Assess the incident;
  • Contain and mitigate its effects;
  • Protect affected information;
  • Investigate the circumstances;
  • Take corrective measures; and
  • Make notifications where required by applicable law.
20. Children's Privacy

Our website and services are not intentionally directed toward children.
Windlex does not knowingly seek to collect personal information from children through its website.

If we become aware that personal information has been collected from a child in circumstances where appropriate authorization was not obtained, we will take reasonable steps to address the matter.

21. Direct Marketing & Communications

Windlex may use contact information to communicate regarding:

  • Requested services
  • Quotations
  • Contracts
  • Operational matters
  • Recruitment
  • Service updates
  • Business communications

Where applicable, individuals may request that non-essential marketing communications be discontinued.

22. Fraud Prevention & Lawful Investigations

Windlex may process and retain information where reasonably necessary to:

  • Detect or prevent fraud;
  • Investigate misconduct;
  • Protect employees and clients;
  • Investigate security incidents;
  • Protect Company property and systems;
  • Support lawful investigations; or
  • Comply with requests from competent authorities.
23. Changes to This Privacy Policy

Windlex may update this Privacy Policy from time to time to reflect changes in:

  • Applicable laws
  • Regulatory requirements
  • Technology
  • Business operations
  • Security practices
  • Website functionality
  • Services offered by the Company

The latest version will be published on this page with an updated “Last Updated” date.
Users are encouraged to review this Privacy Policy periodically.

24. Our Commitment to Responsible Data Handling

At Windlex, we believe that security extends beyond physical protection.
The same principles that guide our security operations—vigilance, discipline, integrity, accountability and responsibility—also guide the way we handle information.

We aim to ensure that information entrusted to Windlex is:

Collected responsibly.
Used purposefully.
Accessed appropriately.
Protected diligently.
Retained responsibly.

25. Contact Us

For questions, privacy requests, data-correction requests, deletion requests or concerns regarding the handling of personal information, please contact Windlex through the official contact details published on our website.

Windlex Security & Manpower Services Pvt. Ltd.
Privacy & Data Protection Enquiries
Email: Info@thewindlex.com Phone: +91 8448636700 II +91 8427957404 II +91 8860237988 Address: Office no. 415 B Tower-C, Golden-I,Gautam Budha Nagar, Noida Extension, UP, 201318

Final Statement

Windlex Security & Manpower Services Pvt. Ltd. is committed to maintaining the highest standards of professionalism, confidentiality, integrity and responsible information handling while delivering security, manpower and facility-management solutions.
Your security. Your trust. Our responsibility.